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Store Policy

Returns & Refunds Policy

At Golden Bee Health, we want you to feel confident in your purchase. We stand behind the quality of our products and are committed to providing a positive customer experience.

Returns & Exchanges
We accept returns of unopened, unused products in their original packaging within 14 days of delivery.
For health, hygiene, and product safety reasons, we cannot accept returns of products that have been opened or used, except where required by applicable law.
To request a return, please contact us at Connect@goldenbeehealth.com with your order number and reason for return. Returns must be authorized before being shipped back.
Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective product.

Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photographs of the issue, if applicable.
We will review the situation and arrange a replacement or refund when appropriate, at no additional cost to you.

Refunds
Once an eligible return is received and inspected, we will notify you of the approval or rejection of your refund.
Approved refunds will be issued to the original payment method, generally within 5–10 business days after approval. Additional processing time may depend on your financial institution.
Original shipping charges are nonrefundable unless the return is due to our error or otherwise required by law.

Customer Support
If you have any concerns about your purchase, please contact us directly. We are happy to review your situation and work toward an appropriate resolution.

Golden Bee Health, LLC
Email: Connect@goldenbeehealth.com
Phone: 949-973-7995
Website: www.goldenbeehealth.com
This policy does not limit any rights or remedies available under applicable consumer protection laws.

Privacy Policy

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Golden Bee Health, LLC
Last Updated: October 29, 2026

Golden Bee Health, LLC ("Golden Bee Health," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit www.goldenbeehealth.com, purchase our products, or communicate with us.


1. Information We Collect
We may collect the following information when you interact with our website:

  • Personal Information: Name, email address, telephone number, billing address, and shipping address.

  • Order Information: Products purchased, order history, shipping information, and transaction details.

  • Payment Information: Payments are processed through third-party payment service providers. We do not intentionally store complete payment card numbers on our own systems.

  • Website Usage Information: IP address, browser type, device information, cookies, and website activity, depending on the technologies enabled on our website.

  • Communications: Information you voluntarily provide when contacting customer service or submitting inquiries.
     

2. How We Use Your Information
We use personal information to:

  • Process and fulfill customer orders.

  • Provide shipping updates and order confirmations.

  • Respond to questions, requests, and customer service inquiries.

  • Process eligible returns and refunds.

  • Maintain and improve our website and services.

  • Detect fraudulent or unauthorized transactions.

  • Comply with applicable legal and regulatory requirements.

  • Send promotional communications where permitted by law and consistent with your preferences.
     

3. Sharing of Information
We may share personal information with trusted third parties when reasonably necessary to operate our business, including:

  • Payment processors and financial institutions.

  • Shipping carriers and fulfillment providers.

  • Website hosting and e-commerce service providers.

  • Technology and customer support providers.

  • Government authorities or other parties when legally required. We do not sell customer contact information to third parties for their independent marketing purposes.
     

4. Cookies and Website Analytics
Our website may use cookies and similar technologies to support website functionality, improve performance, understand visitor activity, and provide a better shopping experience.
You may be able to manage cookies through your browser settings or privacy controls provided on our website.

5. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.


6. Data Retention
We retain personal information for as long as reasonably necessary to fulfill orders, provide customer support, maintain business records, resolve disputes, and comply with applicable legal obligations.

7. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, and to opt out of certain data uses.
To submit a privacy-related request, contact us at Connect@goldenbeehealth.com.
We will review and respond to requests in accordance with applicable law.

8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of websites operated by other parties.

9. Children's Privacy
Our website and products are not directed toward children under the age of 18. We do not knowingly collect personal information directly from children.

10. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

11. Contact Information
For questions regarding this Privacy Policy, please contact:
Golden Bee Health, LLC
Website: www.goldenbeehealth.com
Email: Connect@goldenbeehealth.com
Phone: 949-973-7995

Business Address: 5830 E 2nd St, Ste 7000 #19124, Casper, Wyoming 82609 US

Terms & Conditions

Golden Bee Health, LLC
Last Updated: October 29, 2026


Welcome to Golden Bee Health. By accessing www.goldenbeehealth.com or purchasing products through our website, you agree to the following Terms & Conditions.
Please review these terms before placing an order.


1. General Information
This website is operated by Golden Bee Health, LLC, a business organized in Wyoming, United States.
We offer hemp-derived cannabinoid wellness products, including topical balms, sticks, and pet wellness products.
By using our website, you agree to comply with applicable laws and these Terms & Conditions.


2. Age Requirements
You must be at least 18 years old, or the applicable minimum legal age in your jurisdiction if higher, to purchase our hemp-derived products.
By placing an order, you represent that you meet the applicable age requirements.


3. Product Information
We strive to provide accurate descriptions, ingredient information, pricing, and product availability.
Product descriptions and other website content are provided for general informational purposes.
Our products are not intended to diagnose, treat, cure, or prevent any disease unless specifically authorized for such use by the appropriate regulatory authority.
Statements regarding dietary supplements or other products, where applicable, have not necessarily been evaluated by the U.S. Food and Drug Administration.
Customers should review product labels and consult a qualified healthcare or veterinary professional when appropriate.


4. Hemp-Derived Products
Our hemp-derived products are offered subject to applicable federal, state, and local laws.
Customers are responsible for reviewing any restrictions that may apply in their jurisdiction.
We reserve the right to decline or cancel orders that cannot legally be fulfilled or shipped to a particular destination.


5. Orders and Payments
All orders are subject to acceptance, product availability, and successful payment authorization.
Prices are listed in U.S. dollars unless otherwise indicated.
We reserve the right to correct pricing errors, refuse orders, or cancel transactions when reasonably necessary, including for suspected fraud, inaccurate information, or legal restrictions.
If an order is canceled after payment has been collected, any amount due back to the customer will be refunded to the original payment method.


6. Shipping and Delivery
Shipping options, estimated delivery times, and applicable charges are presented during checkout or in our Shipping Policy.
Delivery estimates are not guaranteed unless expressly stated.
We are not responsible for delays caused by carriers, weather conditions, or other circumstances outside our reasonable control, without limiting rights provided by applicable law.


7. Returns and Refunds
We accept eligible returns of unopened, unused products in their original packaging within 14 days of delivery.
Opened or used products generally cannot be returned for health and hygiene reasons, except where required by law.
Damaged, defective, or incorrect orders should be reported within 7 days of delivery.
For complete details, please review our Returns & Refunds Policy.


8. Acceptable Website Use
You agree not to use our website for unlawful, fraudulent, or unauthorized purposes.
You may not attempt to interfere with website security, misuse customer information, or engage in activities that disrupt website functionality.


9. Intellectual Property
Website content, product photographs, branding, logos, text, and other materials belonging to Golden Bee Health are protected by applicable intellectual property laws.
These materials may not be reproduced or commercially used without prior written permission, except as permitted by law.


10. Limitation of Liability
To the extent permitted by applicable law, Golden Bee Health is not responsible for indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded.


11. Privacy
Your use of our website is also governed by our Privacy Policy, which explains how personal information is collected, used, and protected.


12. Changes to These Terms
We may update these Terms & Conditions periodically. Updated terms will be posted on this page with a revised effective date.


13. Governing Law
These Terms & Conditions are governed by the applicable laws of the State of Wyoming, United States, without limiting any mandatory consumer protections that may apply in a customer's jurisdiction.


14. Contact Information
Golden Bee Health, LLC
Website: www.goldenbeehealth.com
Email: Connect@goldenbeehealth.com
Phone: 949-973-7995

Business Address: 5830 E 2nd St, Ste 7000 #19124, Casper, Wyoming 82609 US

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